O nível de technostress nos profissionais da educação básica atuantes na 13ª CRE - coordenadoria regional de educação

Abstract

The present study aimed to measure the level of technostress among Basic Education Professionals in the State of Rio Grande do Sul linked to the 13th CRE - Regional Education Coordination, considering that technostress is stress arising from the inappropriate and unlimited use of technological resources. These professionals, in order to carry out their work activities during the period of social isolation, during the SARS-CoV-2 pandemic, intensified the use of Information and Communication Technologies (ICT), sometimes these resources were used unrestrainedly. After this period, users became accustomed to the excessive and inappropriate use of ICTs, a factor that could lead to technostress. 71 employees from the public sector participated in this study, including teachers, school managers and administrative agents. Data analysis revealed that the level of technostress is considered low, highlighting the techno-invasion factor, which indicates that users, when outside the work environment, feel their lives being invaded by connectivity.