Síndrome de Burnout:

Abstract

The Burnout Syndrome is a phenomenon that directly affects the quality of life of both the workers that experience it and the ones around them. The Burnout Syndrome develops when a case of work-related stress aggravates and enters a clinical level. The theoretical references of this work aimed to formulate a base of the existent studies on the topic, highlighting the two North-American psychologists Herbert Freudenberger and Christina Maslach, that have been studying the burnout syndrome ever since the 1970 and are well known among other scholars as pioneers on the topic. Considering the impact of the critical levels of stress on the public service, demonstrated through the theoretical references of this study, this work proposes to verify the existence of informative material created by the state's public departments of Rio Grande do Sul on the burnout Syndrome for their employees on their official webpages. As means to make such verification, the method chosen for this study was a bibliographic and documental study of the subject in the public administration setting, using as primary source of data the results of the keywords "burnout syndrome", "work-related stress" and its official names in Brazilian Portuguese in the search engines of the official webpages of some the state’s administrative departments. The analysis of such results was made considering their accessibility and relevance on the theme, and was made interpretatively. As a final result, the official webpages of the selected state departaments showed little clear information on the topic of work-related stress on the public administration setting and its prevention methods, and no result directly about the Burnout Syndrome.